FAQ

What types of products do you offer?

Our store offers a diverse range of innovative products designed to enhance everyday convenience. This includes items such as the 10000mah Magnetic Wireless Power Bank for effortless charging on the go and the 360° Rotatable Car Phone Holder for hands-free navigation.

How can I ensure the quality of your products?

We prioritize high-quality materials and practical solutions in our product offerings. Each item is carefully selected to ensure it meets our standards for durability and functionality, providing you with reliable tools to simplify your life.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. You will also need the receipt or proof of purchase to initiate a return.

How long does shipping take?

Orders are typically delivered within 3 to 4 days. We strive to ensure that your products arrive promptly so you can start enjoying them as soon as possible.

What should I do if my item is damaged or defective?

If you receive a damaged or defective item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly to ensure your satisfaction.

Can I exchange an item?

The fastest way to exchange an item is to return the original product and, once the return is accepted, make a separate purchase for the new item. This ensures you receive the correct product without delay.

Are there any items that cannot be returned?

Certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please reach out to us for clarification.

How will I know if my return has been approved?

Once we receive and inspect your return, we will notify you regarding the approval status. If approved, you will be refunded to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card company.